GDPR – Information on data held by pond-spares.co.uk
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
We use the above information to send buyers their purchased items, to provide order updates, and to aid with customer support. This information is stored in our secure server and stays on our records for 7 years for VAT purposes, after which it is deleted. We do not sell your information to any third party.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Requesting Personal Information
You can request the personal data we have about you by clicking on this link and completing the form.
You can request all the information we have about you be deleted by clicking this link and completing the form.
You can update your personal information by clicking this link and completing the form.
We require all fields be completed and may ask for ID to verify the request. We will reply to your request via email.